Frequently Asked Questions
For ORIGINAL painting prices, please click the “Price Inquiry” link on each ORIGINAL Product Page, or request more information on https://bivonafineart.com/contact.com
We accept all major credit cards, including Visa, Mastercard, American Express. We also accept Google Pay and Apple Pay.
Depending on the type of Media you order, it can vary from 5-10 business days before your item ships. PAPER PRINTS of your purchase usually ship within 5 business days. FRAMED PRINTS can take up to 2 weeks to ship due to the fine framing workmanship. ORIGINALS take 1-3 business days to arrive at Federal Express and should take 1-3 days after that, depending on the destination.
Orders to the United States and Canada are shipped via USPS. ORIGINALS via Federal Express.
Shipping outside the 48 contiguous United States, Alaska, and Hawaii requires export paperwork and thus, special handling due to each country’s import restrictions, VAT, and other fees. The client is responsible for paying applicable taxes and duty upon receiving the ordered artwork.
Shipping costs are located in the Shopping Cart and Checkout Pages.
We ship to businesses and residences. However, we are unable to ship to post office boxes.
When you place your order, you will receive an email confirmation. When the order ships, you will receive an email with the tracking number.
All PRINT orders are final. However, we stand 100% by the printing and craftsmanship quality of each item ordered. Please report any defective products within 48 hours of the receipt of your order so we can arrange for a replacement. Submit a message along with your Order Number via the CONTACT page here: https://bivonafineart.com/contact.
ORIGINALS are not returnable.